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Terms & Conditions

Effective Date: April 20, 2025

1. Introduction

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Welcome to LIOVE Wellness Co. ("LIOVE," "we," "us," or "our"). By accessing or using our website (the "Site") and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

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2. Eligibility

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You must be at least 18 years old or the age of majority in your jurisdiction to use our Site and services. By using our Site, you represent and warrant that you meet these requirements.

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3. Account Registration

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To access certain features of our Site, you may be required to register for an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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4. Products and Services

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LIOVE offers a curated selection of wellness products, including supplements, self-care items, planners, and wellness tools. We reserve the right to modify or discontinue any product or service at any time without notice.

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5. Orders and Payment

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All orders are subject to acceptance and availability. Prices are listed in Canadian dollars and are subject to change without notice. Payment must be made at the time of purchase using the payment methods provided on our Site. We reserve the right to refuse or cancel any order for any reason.

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6. Shipping and Delivery

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We offer shipping within Canada and to select international destinations. Shipping costs and delivery times vary based on location and shipping method. We are not responsible for delays or errors caused by shipping carriers.

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7. Returns and Refunds

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We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact our customer service team. Refunds will be issued to the original payment method, excluding shipping costs. Certain items, such as personalized products, may be non-returnable.

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8. Intellectual Property

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All content on our Site, including text, images, logos, and designs, is the property of LIOVE or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

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9. User Conduct

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You agree not to:

  • Use our Site for any unlawful purpose.

  • Post or transmit any content that is harmful, offensive, or infringing.

  • Interfere with the operation of our Site or services.

  • Attempt to gain unauthorized access to our systems or networks.

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10. Privacy

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Your use of our Site is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

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11. Limitation of Liability

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To the fullest extent permitted by law, LIOVE disclaims all warranties and shall not be liable for any damages arising from your use of our Site or products. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

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12. Indemnification

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You agree to indemnify and hold harmless LIOVE and its affiliates from any claims, damages, or expenses arising from your use of our Site or violation of these Terms.

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13. Governing Law

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These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts located in Ottawa, Ontario.

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14. Changes to Terms

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We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our Site. Your continued use of our Site constitutes acceptance of the revised Terms.

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15. Contact Us

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If you have any questions or concerns about these Terms, please contact us at:

Email: support@liovewellness.ca

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