1. Who We Are

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LIOVE Wellness Co. is a Canadian wellness and lifestyle brand offering holistic self-care products and tools. We prioritize your trust and well-being in every interaction.

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2. What Information We Collect

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We collect the following types of information:

• Personal Details: Name, email, and contact info

• Account Data: Login credentials and preferences

• Payment Information: Handled securely by third-party processors

• Wellness Preferences: If provided (e.g., wellness goals, product interests)

• Technical Data: Browser, device type, IP address, and site usage

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3. How We Use Your Information

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We use your information to:

• Fulfill your orders

• Provide account support

• Personalize your wellness experience

• Send updates and wellness tips (only with your consent)

• Improve our site, services, and customer experience

• Comply with legal requirements

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4. Do We Share Your Information?

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We only share information with:

• Trusted service providers (e.g., payment processors, fulfillment services)

• Legal authorities, if required by law

• Business partners, in the event of a company restructuring or acquisition

We will never sell your information to third parties.

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5. Cookies & Tracking Technologies

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We use cookies and analytics tools to:

• Ensure website functionality

• Improve your browsing experience

• Track engagement and optimize marketing

You can manage or disable cookies through your browser settings.

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6. How We Protect Your Data

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Your data is stored securely using encryption and industry-standard security protocols. Only authorized personnel can access your personal information.

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7. Your Privacy Rights (Canada – PIPEDA)

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As a Canadian user, you have the right to:

• Access or correct your personal data

• Request deletion of your data

• Withdraw consent at any time

• File a complaint with the Office of the Privacy Commissioner of Canada

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8. Children’s Privacy

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LIOVE does not knowingly collect data from individuals under 13 years of age. Parents or guardians should contact us if they believe a child has provided personal data.

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9. International Use

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By using our services outside of Canada, you consent to your data being processed in Canada or where our providers are located. We ensure adequate safeguards are in place.

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10. Changes to This Policy

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We may occasionally update this Privacy Policy. We’ll notify users of material changes via our website. Continued use of the site constitutes agreement with the revised policy.

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11. Contact Us

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Have questions or concerns? Reach out to us anytime.

📧 Email: privacy@liovewellness.ca